FAQ

the TRACK is conveniently located within Boston landing at 91 Guest Street, Boston, MA 02135

There are multiple paid parking garages on campus. Please visit our parking page for more information.

the TRACK at new balance is a 200m hydraulically banked track with a 60 meter sprint lane in the middle.

Throwing events occur on the 2nd Floor, in the multi-purpose gymnasium. Only Athletes are permitted on Level 2. Spectators can watch from Level 3. Continue down the main concourse following signs to the Gymnasium/Throwing Area and walk through 2 sets of double doors to the spectating area.

Continue down the main concourse following signs to the Gymnasium/Throwing Area. Before entering the viewing area overlooking the Gymnasium, take a right. The stairwell door is designated by a tall red sign directing you to the level 2 Gymnasium/Throwing area.

Athletic Trainers are provided by individual event organizers and stationed in the facility’s Southeast corner. For reference, the grandstands are on the facility’s North side.

There is a 170m warm-up track available to athletes at the start of their scheduled meet on level 4 of our facility. To access the warm-up track, continue down the main concourse following signs to the Gymnasium/Throwing Area. Before entering the viewing area overlooking the Gymnasium, take a right. The stairwell door is designated by a tall red sign directing you to the level 4 warm-up area.

We are excited to introduce our new Recovery Room. The Recovery Room is a safe and convenient space where athletes can access different modalities to aid in their warm-up and recovery. The Recovery Room is on the 4th floor of our facility in the middle of the warm-up track. Warm-up/Recovery sessions are available in 30 minutes appointments for a nominal fee.

Immediately call 911 then alert the TRACK at new balance staff who will continue emergency protocols.

AED’s are located on each floor outside the west elevators. There are AED’s in the southeast corner of the building next to the Athletic Trainer station and in the northeast corner of the building outside of merchandise sales. First aid cabinets are also located on each floor.

Restrooms are conveniently located along the main concourse. Family, All Gender, and Mothers rooms can be found at the end of the concourse near the snack bar. The throwing area on Level 2 and the warm-up track on level 4 also have restrooms adjacent.

the Track at New Balance’s snack bar is located at the end of the main concourse on Level 3.

Coffee is sold at the TRACK snack bar in addition to Bagel Table and Kohi Coffee located on Guest St.

Grab and Go Items: in-house snack bar, Cambridge Naturals, Kohi Coffee and Crumbl Cookies.

Meals: American Flatbread, Rail Stop, Bagel Table, and Broken Records Beer Hall.

 

CAMPUS FOOD OFFERINGS

The consumable items permitted on the track surface are water and protein bars.

Only service animals are permitted inside the building.

To help us offer a safe and enjoyable environment for all participants and visitors, the following items are not permitted in the TRACK at New Balance. This list is not limited to the below and additional items will be considered on a case-by-case basis.

  • Artificial noisemakers
  • Balloons
  • Umbrellas that do not collapse to 12 inches or less
  • Drones
  • Hoverboards, scooters, wheeled shoes
  • Flammable items
  • Laser pointers
  • Unsportsmanlike language or conduct
  • Inappropriate signage
  • Drugs/alcohol
  • Stickers, glitter or confetti
  • Firearms or weapons of any kind
  • All persons and or bags are subject to search upon entry
Close